FAQ: Recruitment and Placement with Staff Renter

As soon as you have access to contracts on our platform and that you take missions, you are considered as self-employed. You can also designate your status as a service provider . You are therefore not an employee of the agency, but a consultant, free to choose their contracts and missions.

As a self-employed worker, the self-employed person agrees to maintain at his own expense any insurance required in connection with the performance of the services. This includes without limitation any personal and medical insurance for care, disability, injury and other medical or paramedical conditions, drugs, life insurance and other personal insurance, as well as appropriate liability insurance for the type of services rendered to beneficiaries. He expressly acknowledges that neither Staff Renter nor the beneficiary will maintain such insurance in his regard and that the candidate remains solely responsible for any damage caused during the performance of the services. The self-employed worker also recognizes that as a self-employed worker he will not be entitled to payment of vacation or other benefits generally reserved for employees. It also undertakes to compensate Staff Renter and the beneficiaries for any damage it may cause them in the performance of a mission.

To apply for a mandate, you must log on to your intranet and click on the “Events” tab, then “New contracts available”. All the contracts that match your profile will be displayed there. Before applying for a mandate, it is important to read all the information about it to be informed of what to expect on the spot. After reading, you can click on the “I accept” tab to reserve the contract. Once this step is done, you are now assigned to the mandate in question. You will automatically receive a confirmation message. You will also be able to see all of your confirmed contracts in your “Calendar”.

It is possible for you to modify your availability in your calendar so that our platform sorts for you the contracts that you will see posted on your intranet. For example, by making yourself unavailable on Sundays, you will no longer see Sunday contracts showing in your list of available mandates choices. This also tells us your availability and will prevent us from offering you contracts that do not correspond to your schedule. It should be noted that the more availabilities you leave, the more contracts will be offered to you. If you are looking for where the tab is on the intranet, we recommend that you go to the video tutorials page.

Each position starts with a base hourly rate of its own. The rates are scalable and negotiable, depending on the length of the candidate’s relationship with the Agency, feedback from clients, experience, etc. You can refer to an agent to specify your hourly rates.

It is important to note that as a self-employed person, it is your duty to negotiate your rates BEFORE you agree to a contract, if you are not satisfied with the base rates.

When you are confirmed on a contract, you will receive a confirmation email and the event will appear in your calendar. In addition, the system will automatically send reminders 24 and 4 hours before the start of the said contract.

You have to be ready to honor your contract!

Prepare to go to work on the date and the hours of the said contract. Just make sure you are 5-10 minutes early at the right place of contract, have the proper attire, and advertise yourself as a candidate for the Staff Renter Agency. Don’t forget to confirm your hours at the end of the contract. The client will most likely have you sign an attendance sheet to ensure the hours worked.

The uniform required varies depending on the event and our clients. In the details of each contract, you can read the information about the uniforms. Please note, uniforms are not provided on the contracts. If you do not have the uniform required for a contract at home, you will have to go get the necessary items, or simply refuse the contract and give another candidate the chance to apply.

If you need to cancel a contract, we ask you to do so at least 48 hours in advance. Below this deadline, it becomes difficult for us to replace you and it therefore becomes problematic.
Before applying for a contract, we ask that you be sure that you can show up there so that you do not have to cancel and thus leave a stain on your file. Indeed, too frequent last-minute cancellations could put an end to our collaboration.
In the “Invoicing tool / Cancel a contract” section, you will have access to your current contracts and will be able to cancel contracts that no longer correspond to your availability.
If you are looking for where the tab is on the intranet, we recommend that you go to the video tutorials page.

Automatically, this will end our collaboration. Your access to the contracts and to the platform will be revoked immediately.
We have zero tolerance for these kinds of situations.

For each of the contracts you do with Staff Renter, you must confirm your hours. It is your responsibility to go to your Intranet in the invoicing tool to complete the timesheet. By clicking on the contract for the day that was made, it will be possible for you to enter the time of your arrival and departure from the mandate. If you took a break, you can add that as well. This step will allow us to validate with the customer so that everything is okay. It should be noted that if your hours are not correctly entered on time, it will be impossible for us to proceed to the payment of your services on time.
At the end of your work week (every Saturday), it will be important to “bill” your work week. It is this step that will allow you to receive the money for your benefits.

Invoices payments are made fourteen (14) working days after you have sent your invoice. Always calculate 14 days after the last day of the current week.
By default, payments are made via Direct deposit. Please note that a charge of $ 2 per transfer will be retained by the bank.
Given the current situation, we do not prioritize the traditional method of picking up checks at the office. However, it is still available under certain conditions.

Before paying any of your invoices, we will send you the official detailed invoice with all the items that will be paid to you.
It is your duty to double-check the invoice and contact us if anything is wrong.

Simply ask the customer to contact us so that we can understand their needs and enter their requests into the intranet. We may subsequently assign you to said contracts with this client.

At any time, you can view your invoices via your intranet platform. In addition, if you have contracted more than $ 500 of work through the agency, you will receive a T4A statement at the end of the fiscal year, summarizing the money collected for your contracts.

For reasons of privacy and confidentiality, we will not provide your personal information to our customers, unless you tell us otherwise. In addition, according to the general conditions of our collaboration, you are prohibited from giving your information to customers with whom you will make contracts.

To consult the general conditions in effect when you register, you have access to them at all times in each email you receive. Indeed, a hyperlink is always attached at the bottom of the page. In addition, you can access them via the ” Communication ” tab in your candidate intranet.

Here is the contact page of the Staff Renter Agency

In an emergency, there is always a way to reach us. Here are the two fastest ways.

• Whether by email or phone, please leave us a short message with your name, phone number and the reason for your emergency and we will get back to you as soon as possible to remedy the situation.
• If you are a candidate, please access your intranet to cancel a contract.
  To write to us